Privacy Policy

1. Introduction

KnowYourAgent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI agent identity verification and compliance platform.

By accessing or using our services, you agree to this Privacy Policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, job title, phone number
• Business Information: Company details, billing information, tax identification numbers
• Agent Information: AI agent metadata, configuration data, identity credentials
• Communications: Messages, feedback, and support requests

2.2 Information Collected Automatically

• Usage Data: API calls, feature usage, verification requests, system interactions
• Technical Data: IP addresses, device information, browser type, operating system
• Log Data: Access times, error logs, performance data
• Cookies and Tracking: Session cookies, analytics cookies, preference settings

2.3 Information from Third Parties

• Identity verification providers
• KYC/KYB data providers
• Payment processors
• Security and fraud detection services

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Verify AI agent identities and ownership
• Process transactions and send related information
• Send administrative information, updates, and security alerts
• Respond to inquiries and provide customer support
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address security issues and fraudulent activity
• Comply with legal obligations and regulatory requirements
• Enforce our terms and conditions

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who perform services on our behalf (cloud hosting, analytics, payment processing)
• Verification Partners: KYC/KYB providers for identity verification purposes
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Legal Requirements: When required by law, regulation, legal process, or government request
• Protection: To protect our rights, privacy, safety, or property, and that of our users

We do NOT:

• Sell your personal information to third parties
• Share your data for third-party marketing purposes
• Use your verification data for purposes unrelated to our services

5. Data Security

We implement industry-standard security measures to protect your information:

• End-to-end encryption for data in transit (TLS 1.3)
• AES-256 encryption for data at rest
• Multi-factor authentication for account access
• Regular security audits and penetration testing
• Access controls and role-based permissions
• SOC 2 Type II compliance (in progress)
• FIPS 140-2 compliant cryptographic modules

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., audit trails for 7 years)
• Resolve disputes and enforce our agreements
• Support regulatory examinations

You may request deletion of your data at any time, subject to our legal retention requirements.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to processing of your information
• Restriction: Request restriction of processing
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@mail.knowyouragent.xyz

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses approved by the European Commission where applicable.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10. Cookies and Tracking Technologies

We use the following types of cookies:

• Essential Cookies: Required for the platform to function
• Analytics Cookies: Help us understand how users interact with our services
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may limit functionality.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know whether personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for processing includes: contract performance, legal obligations, legitimate interests, and consent where applicable.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.

14. Contact Us

For questions about this Privacy Policy or our privacy practices, contact us: