What is an AI shopping agent and why should merchants care?+
An AI shopping agent is autonomous software that browses, compares, and buys on behalf of a human customer. These agents are arriving at merchant checkouts today, and most fraud tools flag them as suspicious because they don't behave like human buyers — costing merchants legitimate revenue.
How does KnowYourAgent verify AI agents at checkout?+
Two calls at the checkout edge. The merchant calls /api/v1/verify with the agent's KYA ID and transaction context; KYA resolves the identity, the operator behind it, and the current trust level, and returns an accept / review / decline recommendation with reasons. Separately, the merchant opens /api/v1/checkout/sessions with the signed trace the operator issued upstream — that call validates the trace against a delegated wallet and enforces scope, spend cap, audience, and MCC before the card is touched.
What happens if a KYA-verified agent transaction goes wrong?+
The KYA Pre-Dispute Network runs as a side-channel between merchants and operators so problems surface before they escalate to chargebacks. If an agent exceeds its authorized scope or a customer disputes a purchase, an alert is opened against the X-KYA-Trace-ID with the signed trace, verification record, and checkout-session record attached. Merchant rules can auto-resolve matching alerts; operators can respond before escalation.
How long does it take to integrate KnowYourAgent?+
Merchant onboarding is being packaged for a guided Shopify rollout, and custom API integrations fit alongside your existing checkout logic. Merchants start with /api/v1/verify for identity and recommendation, and add /api/v1/checkout/sessions when they want signed-trace enforcement at checkout. In both cases, KYA sits alongside your existing payment and fraud stack rather than replacing it.
How much does KnowYourAgent cost?+
Merchant onboarding currently starts with a guided pilot package, with launch pricing previewed on the pricing page. Operator pricing is separate and remains available for teams registering and managing agent fleets.
Does KnowYourAgent affect the checkout experience for human customers?+
No. KYA runs as a parallel verification call alongside your existing payment processing and only activates when an AI agent is detected. Human customers see no change to the checkout flow.